10 minutes by car from sports attractions such as Aquaworld Adventure Sports Center, the 5-star Sun Palace Cancun hotel features 198 rooms with sea views. Guests can enjoy an outdoor swimming pool and benefit from an à la carte restaurant at this recently renovated hotel.
Some of the air-conditioned rooms have a balcony and a seating area, and such facilities as complimentary Wi-Fi and a flat-screen TV with satellite channels, along with a free minibar, coffee and tea making equipment. You will appreciate stunning views that open from the an individual balcony. Fitted with a hot tub and a sauna, the plush bathrooms feature hair dryers.
Guests can request a sundeck and spa therapy for an extra charge. The romantic Sun Palace will also help you keep fit with fitness classes at a fitness area available on site. A steam room, a Jacuzzi, and a sauna, along with beauty treatments, aromatherapy, and a hairdresser, are provided to ensure a perfect stay. Corporate travellers will benefit from a business centre available on site.
Guests can enjoy their morning meal in the restaurant. Aurora, the onsite restaurant, serves Mexican cuisine, while LA Tratto boasts Italian specialties. You can also visit a lounge bar furnished with swim-up chairs, and serving refreshing drinks. It overlooks the sea. There is a restaurant serving Mexican food only 450 metres away.
The smoke-free property is set amidst a theme park and a bar and 2.4 km from Cancun sign. The hotel is located nearly a 5-minute drive from EL REY ruins in Cancun. Parks are near this luxurious accommodation, and Ventura Park Cancun is 10 minutes away by car. The area also includes natural sights like Parque Maya Cancun approximately a 10-minute ride from Sun Palace hotel. For those travelling from afar, Cancun airport is 20 minutes' drive away.
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Here you can find verified reviews our users posted on this website
Don
2023-08-01
Excellent staff, always helpful and friendly. Fresh and delicious buffet at the Mexican restaurant. Room service is prompt and efficient. Beautiful, clean rooms. Stunning, clean beach with attentive staff.
Ian
2023-07-31
The facility it has and access to the beach
Sargasso and night restaurants
Ethel
2023-07-29
The bed comforts and foods of an excellent flavor and extraordinary presentation
I thought everything was excellent or very good
Tommy
2023-07-18
Located right on the beautiful Cancun beach, the Sun Palace is the perfect destination for a relaxing getaway. The resort offers stunning views of the ocean, especially at sunset. The rooms are spacious and comfortable, with jacuzzis on the balconies. The staff is friendly and attentive, providing excellent service throughout the stay. The buffet breakfast at the Aurora restaurant is delicious, with a wide variety of options to choose from.
Some of the evening entertainment options were not as impressive as expected.
David
2023-07-17
The very poor, very repetitive food, no variety, bored me, it hurts, I don't go back.
Very poor food, very repetitive, no variety and in 6 days you don't want to repeat the same thing.
Richard
2023-07-17
room and beach service. Excellent!
Few food choices. Two restaurants with spicy foods. There were only two options left and very limited on the menu.
Joe
2023-07-11
The staff were amazing - restaurant, bar, entertainment, and cleaning staff. Beautiful rooms. Excellent food and drinks. Special birthday celebration. Wonderful spa experience. Clean and beautiful facilities. Great views. Good service.
Hard to think of anything.
Walter
2023-07-10
The excellent treatment!
The evening entertainment.
John
2023-05-19
Excellent service, friendly staff, incredible improvements, high quality food, all-inclusive, ocean view room.
Nothing bad to say.
Lee
2023-04-29
The hotel exudes luxury from every corner. The exclusive amenities and facilities are top-notch and provide an elevated stay experience. The spa and wellness centre offer an extensive range of rejuvenating massages and beauty treatments. The outdoor swimming pool and the sun terrace offer amazing views of the surrounding and provide a perfect spot to relax. The on-site restaurant serves exquisite dishes, and the bar/lounge area offers a great atmosphere for a nightcap.
The only negative aspect was the room service, which was a bit slow on one occasion, but the hotel made up for it by providing a complimentary bottle of wine and a personalized note.
Felix
2023-04-04
The hotel exceeded my expectations on all levels of luxury. The indoor and outdoor swimming pools were immaculate, and the sun loungers were both comfortable and tasteful. The beauty treatment and steam room made for a fantastic and rejuvenating spa experience. Also, the Sauna was the perfect added touch. The hotel staff provided excellence in service and kept the poolside snack bar stocked with delicious treats throughout the day. Furthermore, the bar/lounge area added an exceptional comfort to the location.
There was only one minor issue during my stay, which was the accessibility to the spa. The private facilities were exclusive amenities.
Pauline
2023-03-30
We had a fantastic stay at this hotel. The staff went above and beyond to accommodate our every need. From the moment we arrived, we were greeted with friendly and helpful service. The hotel facilities were beautiful and well maintained, creating a great atmosphere. The cleanliness of the entire property was impressive. The location was convenient, being very close to the airport and also close to downtown. We enjoyed the delicious meals served on an evening, with a wide variety of options to choose from. The breakfast provided was excellent as well. the staff and the hotel facilities made our stay truly enjoyable.
Everything is what we needed and wanted.
Scott
2023-02-26
Excellent service, friendly English-speaking staff. Generous with drinks, all-inclusive. Great food, lunch, dinner. Access to other 5 hotels and facilities. Nice, spacious gym. All-inclusive room service. Jacuzzi in room, big! Great shopping experience. Incredible improvements in food, attention, and room conditions. Staff remembered me, pleasant. Exquisite high-quality food, seafood grill, sweets, waffles. No stress with all-inclusive. Attentive to guests' needs. Ocean view room enjoyable. Friendlier service, not pushy. Many leisure options. Superb location, convenient for exploring the area. Comfortable, spacious, and clean room. Worth it!
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