The 5-star Sun Palace Cancun features 198 rooms with views of the Caribbean Sea. Providing access to such entertainment venues as Golf with a view approximately 2.7 km away, this recently renovated hotel has 8 restaurants.
All of the air-conditioned rooms are complete with complimentary wireless internet and a flat-screen TV with satellite channels as well as a free minibar, coffee and tea making facilities, and some of them comprise a balcony and a sitting area. They offer such nice touches as a fireplace, along with a work desk, and marble flooring. Fitted with a hot tub and a sauna, the ample bathrooms feature hair dryers. The units also look over the ocean.
The beachfront property includes a swimming pool and a sundeck available for an additional charge. An outdoor pool as well as a fitness area highlight the Sun Palace Cancun. The accommodation provides a variety of treatment options such as beauty therapy, aromatherapy, and a hairdresser along with a steam room, a Jacuzzi, and a sauna. Business travellers are welcome to use a business centre offered on site.
Breakfast is served every morning in the restaurant. Guests, who like Mexican food, can visit Aurora restaurant, while those, who prefer Italian cuisine, can opt for LA Tratto restaurant. There is an à la carte restaurant with sea views on the site of the hotel. You can also visit a lounge bar furnished with swim-up chairs, and serving refreshing drinks. It overlooks the sea. This Cancun hotel features a restaurant nearby, where guests can enjoy a variety of Mexican cuisine.
Notable for its location within 25 minutes' walk of EL REY ruins in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, the smoke-free property is placed about a 5-minute drive from Cancun sign. The luxurious Sun Palace offers proximity to natural sights like Parque Maya Cancun (3.8 km) and the Long Playa Delfines White-Sand Beach (2.3 km). This romantic accommodation is perfectly located near parks. Sun Palace lies within 4 km of Ventura Park Cancun.
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Here you can find verified reviews our users posted on this website
Don
2023-08-01
Excellent staff, always helpful and friendly. Fresh and delicious buffet at the Mexican restaurant. Room service is prompt and efficient. Beautiful, clean rooms. Stunning, clean beach with attentive staff.
Ian
2023-07-31
The facility it has and access to the beach
Sargasso and night restaurants
Ethel
2023-07-29
The bed comforts and foods of an excellent flavor and extraordinary presentation
I thought everything was excellent or very good
Tommy
2023-07-18
Located right on the beautiful Cancun beach, the Sun Palace is the perfect destination for a relaxing getaway. The resort offers stunning views of the ocean, especially at sunset. The rooms are spacious and comfortable, with jacuzzis on the balconies. The staff is friendly and attentive, providing excellent service throughout the stay. The buffet breakfast at the Aurora restaurant is delicious, with a wide variety of options to choose from.
Some of the evening entertainment options were not as impressive as expected.
David
2023-07-17
The very poor, very repetitive food, no variety, bored me, it hurts, I don't go back.
Very poor food, very repetitive, no variety and in 6 days you don't want to repeat the same thing.
Richard
2023-07-17
room and beach service. Excellent!
Few food choices. Two restaurants with spicy foods. There were only two options left and very limited on the menu.
Joe
2023-07-11
The staff were amazing - restaurant, bar, entertainment, and cleaning staff. Beautiful rooms. Excellent food and drinks. Special birthday celebration. Wonderful spa experience. Clean and beautiful facilities. Great views. Good service.
Hard to think of anything.
Walter
2023-07-10
The excellent treatment!
The evening entertainment.
John
2023-05-19
Excellent service, friendly staff, incredible improvements, high quality food, all-inclusive, ocean view room.
Nothing bad to say.
Lee
2023-04-29
The hotel exudes luxury from every corner. The exclusive amenities and facilities are top-notch and provide an elevated stay experience. The spa and wellness centre offer an extensive range of rejuvenating massages and beauty treatments. The outdoor swimming pool and the sun terrace offer amazing views of the surrounding and provide a perfect spot to relax. The on-site restaurant serves exquisite dishes, and the bar/lounge area offers a great atmosphere for a nightcap.
The only negative aspect was the room service, which was a bit slow on one occasion, but the hotel made up for it by providing a complimentary bottle of wine and a personalized note.
Felix
2023-04-04
The hotel exceeded my expectations on all levels of luxury. The indoor and outdoor swimming pools were immaculate, and the sun loungers were both comfortable and tasteful. The beauty treatment and steam room made for a fantastic and rejuvenating spa experience. Also, the Sauna was the perfect added touch. The hotel staff provided excellence in service and kept the poolside snack bar stocked with delicious treats throughout the day. Furthermore, the bar/lounge area added an exceptional comfort to the location.
There was only one minor issue during my stay, which was the accessibility to the spa. The private facilities were exclusive amenities.
Pauline
2023-03-30
We had a fantastic stay at this hotel. The staff went above and beyond to accommodate our every need. From the moment we arrived, we were greeted with friendly and helpful service. The hotel facilities were beautiful and well maintained, creating a great atmosphere. The cleanliness of the entire property was impressive. The location was convenient, being very close to the airport and also close to downtown. We enjoyed the delicious meals served on an evening, with a wide variety of options to choose from. The breakfast provided was excellent as well. the staff and the hotel facilities made our stay truly enjoyable.
Everything is what we needed and wanted.
Scott
2023-02-26
Excellent service, friendly English-speaking staff. Generous with drinks, all-inclusive. Great food, lunch, dinner. Access to other 5 hotels and facilities. Nice, spacious gym. All-inclusive room service. Jacuzzi in room, big! Great shopping experience. Incredible improvements in food, attention, and room conditions. Staff remembered me, pleasant. Exquisite high-quality food, seafood grill, sweets, waffles. No stress with all-inclusive. Attentive to guests' needs. Ocean view room enjoyable. Friendlier service, not pushy. Many leisure options. Superb location, convenient for exploring the area. Comfortable, spacious, and clean room. Worth it!