Sun Palace (Adults Only) Hotel Cancun

Excellent staff, always helpful and friendly. Fresh and delicious buffet at the Mexican restaurant. Room service is prompt and efficient. Beautiful, clean rooms. Stunning, clean beach with attentive staff.

The facility it has and access to the beach

Sargasso and night restaurants

The bed comforts and foods of an excellent flavor and extraordinary presentation

I thought everything was excellent or very good

Located right on the beautiful Cancun beach, the Sun Palace is the perfect destination for a relaxing getaway. The resort offers stunning views of the ocean, especially at sunset. The rooms are spacious and comfortable, with jacuzzis on the balconies. The staff is friendly and attentive, providing excellent service throughout the stay. The buffet breakfast at the Aurora restaurant is delicious, with a wide variety of options to choose from.

Some of the evening entertainment options were not as impressive as expected.

The very poor, very repetitive food, no variety, bored me, it hurts, I don't go back.

Very poor food, very repetitive, no variety and in 6 days you don't want to repeat the same thing.

room and beach service. Excellent!

Few food choices. Two restaurants with spicy foods. There were only two options left and very limited on the menu.

The staff were amazing - restaurant, bar, entertainment, and cleaning staff. Beautiful rooms. Excellent food and drinks. Special birthday celebration. Wonderful spa experience. Clean and beautiful facilities. Great views. Good service.

Hard to think of anything.

The excellent treatment!

The evening entertainment.

Excellent service, friendly staff, incredible improvements, high quality food, all-inclusive, ocean view room.

Nothing bad to say.

The hotel exudes luxury from every corner. the exclusive amenities and facilities are top-notch and provide an elevated stay experience. the spa and wellness centre offer an extensive range of rejuvenating massages and beauty treatments. the outdoor swimming pool and the sun terrace offer amazing views of the surrounding and provide a perfect spot to relax. the on-site restaurant serves exquisite dishes, and the bar/lounge area offers a great atmosphere for a nightcap.

The only negative aspect was the room service, which was a bit slow on one occasion, but the hotel made up for it by providing a complimentary bottle of wine and a personalized note. this hotel provides a truly luxurious and satisfying stay, with exclusive amenities that cater to every need.

Luxurious And Exclusive Amenities the hotel exceeded my expectations on all levels of luxury. the indoor and outdoor swimming pools were immaculate, and the sun loungers were both comfortable and tasteful. the beauty treatment and steam room made for a fantastic and rejuvenating spa experience. the Sauna was the perfect added touch. the hotel staff provided excellence in service and kept the poolside snack bar stocked with delicious treats throughout the day. the bar/lounge area added an exceptional comfort to the location.

the private facilities were exclusive amenities.

We had a fantastic stay at this hotel. The staff went above and beyond to accommodate our every need. From the moment we arrived, we were greeted with friendly and helpful service. The hotel facilities were beautiful and well maintained, creating a great atmosphere. The cleanliness of the entire property was impressive. The location was convenient, being very close to the airport and also close to downtown. We enjoyed the delicious meals served on an evening, with a wide variety of options to choose from. The breakfast provided was excellent as well. the staff and the hotel facilities made our stay truly enjoyable.

Everything is what we needed and wanted.

Excellent service, friendly English-speaking staff. Generous with drinks, all-inclusive. Great food, lunch, dinner. Access to other 5 hotels and facilities. Nice, spacious gym. All-inclusive room service. Jacuzzi in room, big! Great shopping experience. Incredible improvements in food, attention, and room conditions. Staff remembered me, pleasant. Exquisite high-quality food, seafood grill, sweets, waffles. No stress with all-inclusive. Attentive to guests' needs. Ocean view room enjoyable. Friendlier service, not pushy. Many leisure options. Superb location, convenient for exploring the area. Comfortable, spacious, and clean room. Worth it!